TSC Stores — Hardware Store in Clarence Rockland

Reviews of TSC Stores

• Willow

  Added 2016.07.03

  Lots of selection. Good deals if you check the flyer!
• Theodore

  Added 2016.02.14

  Horrible customer service! No one knows anything.
• Jacob

  Added 2014.09.04

  Friday evening, 1 poor soul handling the whole store. No one else on the floor for Customer assistance that actually wanted to help. Cashier gentleman handled all that he could and did not get frazzled. His colleagues were useless. Having said that, this store is huge. So much to offer, and a few good deals and a few not so good deals.
• Ivy

  Added 2014.03.15

  Great store, nice change from Canadian Tire for example. If they don't stock a product you need, they will get it for you. Good staff.
• Christian

  Added 2013.08.16

  I have gone twice in the last few days to get a garage shelter on sale and could not get any help whatsoever. I asked a young lady for assistance and she told me they were in the back yard and to go help myself. I had trouble finding them and when I finally did, they were all stacked with no prices or description and not accessible. The same young lady went to the back yard so I stoped her as she walked by me to ask a question. “Was the garage tent I was interested in still on sale?and if yes, where can I find it and how could I get to it as there were piles of things that enabled me to go to the shelf where all the tents were. She told me to look at the ones I like and go to the front store and let them know and they could tell me how much they are. Really? I couldn’t get close to them! I then asked her another question, and when I did not get a reaponse, I turned around and she was gone! Anyway, I think that TSC Rockland is a great store but incredibly disorganized and the staff is nowhere to be found. Very short staffed. After walking around the store for approx. 10 minutes to get help, I ended up leaving empty handed and contacting CT. They had the same garage tent in stock that I wanted and they price matched it also. (I found TSC’s price online) All I wanted was some assistance and finally got it elsewhere. Store has lots of great potential but the service and organization is terrible. Unfortunately I gave it a one star! :( Not sure I will be going back.